Privacy Policy

1. Introduction

BHP Technology Pty Ltd (ABN: 42 655 824 150) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number, business address)
• Company name and ABN
• Job title and department
• Purchase history and transaction records
• Communication preferences
• Technical information (IP address, browser type, device information)

2.2 How We Collect Information

We collect information through:

• Direct interactions (inquiry forms, email, phone calls)
• Automated technologies (cookies, analytics tools)
• Third parties (business partners, suppliers, public sources)

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling orders and service requests
• Providing customer support and responding to inquiries
• Sending transactional communications (order confirmations, invoices)
• Improving our products, services, and website functionality
• Conducting market research and analysis
• Complying with legal and regulatory obligations
• Preventing fraud and maintaining security
• Sending marketing communications (with your consent)

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who assist with logistics, payment processing, IT services, and analytics
• Business Partners: Manufacturers and suppliers for order fulfillment
• Legal Authorities: When required by law or to protect our rights
• Professional Advisors: Lawyers, accountants, and auditors

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

8. International Data Transfers

Some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy law.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: